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Last updated: June 2026 · Flexicom Solutions Limited
1. Who we are
Flexicom Solutions Limited ("Flexicom Solutions", "we", "us", "our") is a company registered in England and Wales. We provide business telecoms, broadband, mobile, energy and digital transformation consultancy services to UK businesses. We are the data controller for personal information collected through this website and in the course of our business.
We collect personal information in the following ways:
Enquiry form: name, company name, email address, telephone number, service interest and any information you provide in your message
Telephone and email contact: contact details and the content of communications
Website usage data: IP address, browser type, pages visited and time spent on the site (via cookies — see our Cookie Policy)
Business information: details about your organisation needed to provide our services, such as current supplier contracts and usage data
3. How we use your information
We use your personal information to:
Respond to your enquiry and provide the services you have requested
Prepare quotes, proposals and recommendations tailored to your business
Manage your account and ongoing service relationship
Send relevant service updates, renewal reminders and occasional marketing communications (where you have given consent or we have a legitimate interest to do so)
Improve our website and understand how visitors use it
Comply with our legal and regulatory obligations
4. Our lawful basis for processing
We process your personal data on the following lawful bases under UK GDPR:
Contract: where processing is necessary to provide the services you have requested or to take steps prior to entering a contract
Legitimate interests: to respond to enquiries, manage our business relationships and send relevant communications to existing clients
Consent: where you have explicitly opted in to receive marketing communications
Legal obligation: where we are required to process data to comply with applicable law
5. Who we share your information with
We do not sell your personal data. We may share it with:
Fidelity Group and other supply partners, where necessary to provide the services you have requested
Formspree (our contact form processor) — subject to their own privacy policy and data processing agreement
Professional advisers such as accountants and legal counsel, under strict confidentiality obligations
Regulatory or law enforcement bodies where required by law
All third parties with whom we share personal data are required to handle it in accordance with UK GDPR.
6. How long we keep your data
Enquiry data: up to 12 months if no contract is entered into
Client data: for the duration of our relationship plus 6 years (in line with statutory limitation periods)
Marketing opt-out records: indefinitely, to ensure we respect your preferences
7. Your rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure of your data (where no legal obligation to retain it exists)
Object to or restrict certain types of processing
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption and all form submissions are processed securely via Formspree's encrypted infrastructure.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.
Cookie Policy
Last updated: June 2026 · Flexicom Solutions Limited
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and store certain information about your visit. Cookies cannot harm your device and do not contain any personally identifiable information unless you have provided that information to us.
2. Cookies we use
This website uses only the following categories of cookies:
Essential cookies
These are necessary for the website to function correctly. They cannot be switched off. They include:
Session cookies: temporary cookies that expire when you close your browser, used to maintain basic website functionality
Security cookies: used to support the security features of the site and protect against malicious activity
Performance cookies
We may use anonymised analytics cookies to understand how visitors interact with our website — for example, which pages are visited most often and whether users encounter any errors. No personally identifiable information is collected. If we introduce analytics tools in the future, we will update this policy and seek your consent where required.
Third-party cookies
Google Fonts: we load the Inter typeface from Google Fonts, which may set a cookie or log your IP address. See Google's Privacy Policy for details.
Form submissions: enquiry forms are submitted to this website and forwarded to our processor, Formspree, from our server. Your browser does not contact Formspree, so no third-party cookies are set by it. See Formspree's Privacy Policy for how they handle the data.
Local storage (not cookies)
On some pages we use your browser's local storage rather than cookies. Local storage keeps information on your own device and is never transmitted to us or to anyone else.
Cookie preference: we record your choice from the cookie banner so we don't ask again on every visit.
Guide templates: where a guide on this site includes fillable templates, anything you type is saved in your browser so you can return to it later. We cannot see these entries, and they are not sent anywhere. They remain on the device and browser you typed them on, and are removed if you clear your browser data or use the "clear my entries" option on the page.
3. Managing cookies
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this and other websites. For guidance on managing cookies, visit allaboutcookies.org.
Most browsers allow you to:
See what cookies are stored and delete them individually
Block third-party cookies
Block cookies from specific sites
Block all cookies from being set
Delete all cookies when you close your browser
4. Changes to this policy
We may update this Cookie Policy as our use of cookies changes or as required by law. The latest version will always be available on this page.
Terms of Use
Last updated: June 2026 · Flexicom Solutions Limited
1. About these terms
These Terms of Use govern your access to and use of the Flexicom Solutions website at www.flexicomsolutions.com. By using this website, you agree to these terms. If you do not agree, please do not use the site.
These terms apply to website use only. Separate terms and conditions apply to any services you purchase from Flexicom Solutions and will be provided to you at the point of engagement.
2. Who we are
Flexicom Solutions Limited is a company registered in England and Wales. Registered office: Wallington, Surrey. We provide business telecoms, broadband, mobile, energy and digital transformation consultancy services.
3. Use of this website
You may use this website for lawful purposes only. You must not:
Use the site in any way that breaches applicable local, national or international law or regulation
Use the site to transmit unsolicited commercial communications (spam)
Attempt to gain unauthorised access to any part of the site or its underlying systems
Introduce viruses, trojans, worms, logic bombs or any other malicious or technologically harmful material
Scrape, copy or reproduce any content from this site without our written permission
Use automated tools to access, query or interact with the site in a manner that places excessive demand on our infrastructure
4. Intellectual property
All content on this website — including text, graphics, the Flexicom Solutions logo, layout and code — is the intellectual property of Flexicom Solutions Limited or its licensors and is protected by UK and international copyright law.
You may view, print or download content for your own personal, non-commercial use only. You must not reproduce, distribute, modify or create derivative works from any content on this site without our prior written consent.
5. Information and accuracy
We take care to ensure the information on this website is accurate and up to date, but we make no warranties or representations — express or implied — as to its completeness, accuracy or fitness for any particular purpose. Nothing on this site constitutes professional legal, financial or technical advice. You should seek appropriate professional advice before making any business decision based on information found here.
6. Links to third-party websites
This website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. We have no control over the content of linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7. Limitation of liability
To the fullest extent permitted by law, Flexicom Solutions Limited excludes all liability for any loss or damage arising from your use of, or inability to use, this website — including but not limited to indirect, consequential or economic loss, loss of data, or loss of business opportunity.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
8. Governing law
These Terms of Use and any dispute arising from your use of this website are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to these terms
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
10. Regulated services and partner obligations
Certain services available through Flexicom Solutions — including telecoms, broadband and energy — are delivered in partnership with authorised and regulated third-party providers. Those providers hold their own regulatory licences, Codes of Practice and obligations under Ofcom, Ofgem and any other applicable regulatory framework. By engaging with those services, you will be subject to the relevant provider's terms, Code of Practice and complaints handling procedures, which will be made available to you at the point of engagement.
Flexicom Solutions acts as an introducer in respect of such services and does not hold direct regulatory authorisation for their provision. Any queries relating to the regulatory obligations of the underlying service provider should be directed to that provider.
We use essential cookies to keep this site running. We may also use analytics and tracking cookies in future to improve your experience — but only with your consent. For full details see our
Cookie Policy
and Privacy Policy.