Reviewed August 2026
On 31 January 2027 the copper telephone network is switched off. Most businesses think this is about desk phones. It is also about the emergency phone in your lift, your alarm signalling, and the card machine backup nobody has looked at since 2011.
Read moreLast updated: August 2026 · Flexicom Solutions Limited
Flexicom Solutions Limited ("Flexicom Solutions", "we", "us", "our") is a company registered in England and Wales. We provide business telecoms, broadband, mobile, energy and digital transformation consultancy services to UK businesses. We are the data controller for personal information collected through this website and in the course of our business.
If you have any questions about how we handle your data, please contact us at: info@flexicomsolutions.com or call 0203 912 0008.
We collect personal information in the following ways:
What we do not collect. The bill decoder runs entirely in your browser. Nothing you paste into it is sent to us or to anyone else, and it strips anything resembling an account number, phone number, postcode, email address, sort code or card number before it reads a single line. The items you tick on the readiness checklist are stored on your own device only.
We use your personal information to:
We process your personal data on the following lawful bases under UK GDPR:
We do not sell your personal data. We may share it with:
All third parties with whom we share personal data are required to handle it in accordance with UK GDPR.
Under UK GDPR you have the right to:
To exercise any of these rights, contact us at info@flexicomsolutions.com.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. This website uses HTTPS encryption throughout, a Content-Security-Policy restricting what the site may load, and automated checks to block spam and abusive submissions. Form submissions are sent from our server to our processor over an encrypted connection, so your browser does not contact them directly.
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.
Last updated: August 2026 · Flexicom Solutions Limited
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and store certain information about your visit. Cookies cannot harm your device and do not contain any personally identifiable information unless you have provided that information to us.
This website uses only the following categories of cookies:
These are necessary for the website to function correctly. They cannot be switched off. They include:
We may use anonymised analytics cookies to understand how visitors interact with our website — for example, which pages are visited most often and whether users encounter any errors. No personally identifiable information is collected. If we introduce analytics tools in the future, we will update this policy and seek your consent where required.
On some pages we use your browser's local storage rather than cookies. Local storage keeps information on your own device. Most of what we store there is never transmitted anywhere; the one exception is noted below.
You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of this and other websites. For guidance on managing cookies, visit allaboutcookies.org.
Most browsers allow you to:
We may update this Cookie Policy as our use of cookies changes or as required by law. The latest version will always be available on this page.
Last updated: August 2026 · Flexicom Solutions Limited
These Terms of Use govern your access to and use of the Flexicom Solutions website at www.flexicomsolutions.com. By using this website, you agree to these terms. If you do not agree, please do not use the site.
These terms apply to website use only. Separate terms and conditions apply to any services you purchase from Flexicom Solutions and will be provided to you at the point of engagement.
Flexicom Solutions Limited is a company registered in England and Wales. Registered office: Wallington, Surrey. We provide business telecoms, broadband, mobile, energy and digital transformation consultancy services.
You may use this website for lawful purposes only. You must not:
All content on this website — including text, graphics, the Flexicom Solutions logo, layout and code — is the intellectual property of Flexicom Solutions Limited or its licensors and is protected by UK and international copyright law.
You may view, print or download content for your own personal, non-commercial use only. You must not reproduce, distribute, modify or create derivative works from any content on this site without our prior written consent.
This site offers guides and tools free of charge, including a CRM implementation guide, a PSTN switch-off readiness checklist, a bill decoder and a contract renewal radar. They are provided for general information and to help you organise your own information. They are not a substitute for professional advice, and using them creates no advisory relationship between us.
Where a tool asks for your email address before opening, that is the basis on which it is provided free of charge: we will use the address to respond and to send occasional relevant updates, and you can unsubscribe at any time. See our Privacy Policy.
We take care to ensure the information on this website is accurate and up to date, but we make no warranties or representations — express or implied — as to its completeness, accuracy or fitness for any particular purpose. Nothing on this site constitutes professional legal, financial or technical advice. You should seek appropriate professional advice before making any business decision based on information found here.
This website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. We have no control over the content of linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
To the fullest extent permitted by law, Flexicom Solutions Limited excludes all liability for any loss or damage arising from your use of, or inability to use, this website — including but not limited to indirect, consequential or economic loss, loss of data, or loss of business opportunity.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
These Terms of Use and any dispute arising from your use of this website are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.
Certain services available through Flexicom Solutions — including telecoms, broadband and energy — are delivered in partnership with authorised and regulated third-party providers. Those providers hold their own regulatory licences, Codes of Practice and obligations under Ofcom, Ofgem and any other applicable regulatory framework. By engaging with those services, you will be subject to the relevant provider's terms, Code of Practice and complaints handling procedures, which will be made available to you at the point of engagement.
Flexicom Solutions acts as an introducer in respect of such services and does not hold direct regulatory authorisation for their provision. Any queries relating to the regulatory obligations of the underlying service provider should be directed to that provider.
If you have any questions about these terms, please contact us at info@flexicomsolutions.com or call 0203 912 0008.
