Flexicom Solutions – Flexicom Solutions

A tidy three-step install sequence above, contrasted with an interlinked mesh of people, process, data, decisions and behaviour below

Reviewed July 2026

Most transformation programmes aren’t transformation

Most of what is sold as digital transformation is technology procurement with better branding. The transformation part is the change in how people work — and nobody sells that, because it cannot be invoiced as a licence. Here is what I think the term should mean.

A strategy narrowing as it passes through four gates — translation, sequencing, measurement and attention — on its way from boardroom to market

Reviewed July 2026

From boardroom to market: why operationalising strategy is the harder art

Setting a strategy is a day in a room with good people and a whiteboard. Delivering it with precision and value is eighteen months of decisions made by people who weren’t in the room. Here is where strategy actually leaks, and what to do at each point.

Chart showing most AI initiatives falling short of expectations

Reviewed July 2026

Why your AI project will fail (and it won’t be the technology’s fault)

Most AI projects don’t fail because the tool didn’t work. They fail because a tool was bolted onto ways of working that never changed — and the result is the same problem, running faster and more visibly. Here’s what actually goes wrong, and what to do instead.

Reviewed July 2026

The lift phone nobody thought about: what the 2027 switch-off really means

On 31 January 2027 the copper telephone network is switched off. Most businesses think this is about desk phones. It is also about the emergency phone in your lift, your alarm signalling, and the card machine backup nobody has looked at since 2011.

Reviewed July 2026

Your staff are already using AI. That’s the problem.

Whether or not your organisation has adopted AI, there is a good chance your people are pasting work into free tools to save time. They are trying to be helpful. Under UK GDPR, that can be a personal data breach — and it is the cheapest problem on your risk register to fix.

Two groups of records: a small bright set in the CRM, a larger archived set held separately

Reviewed July 2026

Hot and cold: the reframe that unsticks a stalled data migration

Every data migration reaches the same deadlock: you ask which records can be deleted, and the answer is none. The argument is unwinnable because both sides are right. Here is the reframe that ends it.

Bar chart contrasting what businesses offer with what charities need

Reviewed July 2026

What a small charity actually needs from your business (it isn’t a cheque)

Businesses overwhelmingly offer money. Small charities overwhelmingly need something else. That mismatch came up in almost every evidence session I sat through as a Cost of Living Commissioner — and it is an opportunity, not a criticism.

A numbered list of five questions, the fifth highlighted

Reviewed July 2026

Reading a supplier’s proposal: five questions that reveal everything

You are being asked to sign something significant and you are not a specialist in what it does. These five questions work regardless of the technology, and the answers tell you more than any demonstration.

A tender scoring bar with the social value segment highlighted, above a struck-through paragraph

Reviewed July 2026

Social value isn’t a paragraph you write at the end

Social value is typically weighted around 10% of the score in public sector tenders. Most SMEs lose those marks not through lack of community activity, but because nothing was recorded in a form an evaluator can score.

Author: Flexicom Solutions